This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Thank you for shopping small!

Cart 0

No more products available for purchase

Products
Is this a gift?
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Frequently Asked Questions

FAQS

Common Questions

Do you have a retail location?

Our retail location is currently closed but we are happy to help online. 

When will my order ship?

Orders are processed and shipped from Mondays to Fridays, with the exception of federal holidays. To ensure your order is processed swiftly, please note that the cut-off time for same-day shipping is 8 am EST.

Processing time is normally 1-3 business days. Shipping or transit time is in addition to processing time.

Please note that as a small business our local weather may impact business.

Help! I received the wrong item! 

We understand that mistakes can happen, but rest assured, we are committed to rectifying them promptly and at no additional cost to you. Alternatively, you can also utilize our contact page.

What does pre-order mean?

This means normally that the item is on the way to us. Normally pre-ordered items are shipping in 7-14 business days. 

Some item due take longer to arrive and we will contact you if that is the case.

Shipping questions

How will i know my order has shipped?

You will receive an email with tracking information once your order has been shipped.

You can also track your order with the SHOP app.

Help! My tracking is not updating!

If you notice that your tracking information has not been updated, we request that you contact us. Please allow 48 hours after receiving the shipping notification before reaching out. USPS is notoriously slow in updating their tracking information.

In the rare event that an order does not arrive within 30 days of shipment (8 weeks for International orders) with no tracking updates, we will arrange for a replacement to be sent. However, please note that orders marked as "delivered" cannot be replaced. It is essential to ensure that the shipping information provided at the time of purchase is accurate. Your satisfaction is important to us, and we are committed to ensuring a smooth and efficient shopping experience. Should you have any questions or concerns, please do not hesitate to reach out to us.

Whys is international shipping so expensive?

We use DHL for all our international shipments and the total shown includes all duties and taxes.

Returns questions

Frequently asked question

Share details about your shipping policies, item returns, or customer service.

Frequently asked question

Share details about your shipping policies, item returns, or customer service.

Frequently asked question

Share details about your shipping policies, item returns, or customer service.

Still have questions? We are happy to help.

Fields marked with an asterisk (*) are required.