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Exchanges & Returns

Store Credit

FREE Label

45 days from delivery date

Return your item(s) for Milk & baby store credit and get a free return label! 

*must have an US address for a free label

Exchanges

Free Label

30 days from delivery date

Love your item but the fits is not just right or the color was unexpected? We are happy to exchange it for you as long as we still have the item in stock. Plus we will send you a free return label and free shipping back for your exchange. 

Currently we are only able to offer exchanges for U.S. based customers. 

Refunds

$6.99 pre-paid label or free with your label

30 days from delivery date

Receive a refund back to your original payment method, minus a $6.99 shipping label fee when you use or shipping label, if you prefer you can also choose to use your own label. Please note that permanently reduced items (found in the clearance section can only be returned for store credit) or exchanged.

International Returns

Instructions if you live outside the U.S.

Pack up your return . Place your items in unwashed/unworn condition with tags attached and your order invoice in a securely sealed package.

Ship it to:

Milk & Baby Returns 

3608 Norbourne BLVD

LOUISVILLE KY 402007 USA

Send your package back to us via your shipping method of choice.

Be sure to use a method with tracking & insurance so you can follow it’s journey.

We are not responsible for lost packages

Request a return or exchange

RMA Request

Return FAQS

What items can I not return?

  • Items marked as final sale
  • Clearance Items
  • Underwear/Panties
  • Free gifts or promotional items with retail value
  • Returns received in damaged/worn condition
  • Returns received after 90 days of the original order date
  • Shipping charges, except in cases where we have made a shipping error.
  • Swimwear – Must be returned with the hygienic liner intact. Swimwear received without the hygienic liner is non-returnable and will receive no refund or store credit.
  • Bras – Must be tried on with nursing pads in order to be returned.
  • Nursing Pads

If any of the above items are mailed to be returned, they will be mailed back to you at your expense.

How do I return an item that was a gift?

If you received an item from Milk & Baby as a gift, you can still return it!

We can issue you a Milk & Baby store credit for the amount of the returned item, exchange the item and ship it to you or refund the original card used in the purchase.

Please e-mail info@milkandbaby.com to get if you need help with a gift return.

What if something was wrong with my order?

Please e-mail info@milkandbaby.com we can make things right!

Please reach out to us at info@milkandbaby.com. We d are committed to making things right.