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Delivery & Return for popup

US Shipping Policy

All orders typically take between 1-3 business days to be processed and shipped. 

Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. 

You will receive an email with tracking information once your order has been shipped.

 All of our shipping methods have estimated transit delivery dates and are not guaranteed. 

 You may select from Flat Rate Shipping (2-5 business days), USPS First Class Shipping (3-5 business days), USPS Priority Shipping (2-3 business days). If your order qualifies for free shipping, your order will be shipped using either USPS First Class or USPS Priority, depending on the weight of your item. (2-5 business days). Please remember that delivery time does not include Sundays or Holidays.

 You will be notified by email regarding back ordered items and expected delays. 

Milk & Baby will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.

 All of our shipping methods have estimated transit delivery dates and are not guaranteed. 

WeekendsPlease remember that delivery time does not include weekends of holidays.

Pre-ordered items will not ship for 7-14 days and then you must include transit times. 

Please contact us if you notice that your tracking information is not updated or has been delivered on time. If an order does not "show up" within 30 days of shipment with no tracking updates (8 weeks for International orders), a replacement will be sent. Orders shown as "delivered" cannot be replaced, it is your responsibility to provide accurate shipping information at the time of purchase.

Returns

Options for returns and  exchanges for U.S. customers


STORE CREDIT & $5 BONUS

(90 days from shipping date)

Receive a Milk & Baby store credit for the amount of your return, get a FREE shipping label, and a BONUS $5 credit you can use to find something else you love!

REFUND

(30 days from shipping date)

Receive a refund back to your original payment method, minus a $5.99 shipping fee when you use our shipping label.

EXCHANGE

(90 days from shipping date)

Love your item, but it doesn't fit quite right or the color isn't what you expected? We’re happy to exchange it as long as it’s still in stock. Currently, we are only able to process exchanges for domestic (US) customers. Exchanges are free when you use the shipping label we provide.




 

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